Junior Front Desk Receptionist

Silver Global Cemerlang · 📍 Deli Serdang, Sumatera Utara · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 7.000.000 per month

Silver Global Cemerlang is seeking a dedicated Junior Front Desk Receptionist to join our team in Deli Serdang, Sumatera Utara. As a Junior Front Desk Receptionist, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay.

We offer a competitive salary package and opportunities for professional growth and development. If you are a friendly, proactive, and customer-focused individual, we would love to hear from you.

Join us and be part of our welcoming and professional team!

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Greet guests upon arrival and departure with a warm and friendly welcome.
  • Provide information about hotel facilities, amenities, and local attractions.
  • Check-in and check-out guests, ensuring accurate documentation and payment processing.
  • Handle guest inquiries, complaints, and special requests in a professional and efficient manner.
  • Maintain a clean and organized front desk area, including guest registration and check-in/check-out forms.
  • Assist with the coordination of housekeeping, maintenance, and other hotel services as needed.
  • Monitor front desk operations and ensure compliance with hotel policies and procedures.
  • Provide exceptional customer service and contribute to a positive guest experience.

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Minimum high school diploma or equivalent.
  • Minimum 1 year of experience in a front desk or receptionist role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Familiarity with hotel management software and systems.
  • Ability to work well under pressure and meet tight deadlines.
  • Friendly, proactive, and customer-focused attitude.
  • Basic computer skills, including proficiency in Microsoft Office.

    • 🛠️ Keahlian

    CommunicationInterpersonalOrganizationalMultitaskingCustomer ServiceProblem SolvingTime ManagementAttention to Detail
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